Solis Watches is proudly based in Canada, drawing inspiration from the serene landscapes and cultural richness of the Great White North. Our headquarters is located in Calgary, where our dedicated team designs and stores all watches.

For any inquiries or assistance, our Customer Service team is available 24/7 through our online chat. Additionally, you can reach us via email at soliswatchesofficial@gmail.com for prompt and personalized support.

Solis watches are crafted with the utmost attention to detail, utilizing high-quality materials such as 316L stainless steel for durability and resistance to corrosion. Our timepieces feature scratch-resistant sapphire glass, and select models incorporate glow resin for enhanced visibility in low-light conditions.

Yes, all Solis watches come with a standard 1-year warranty, providing comprehensive coverage for manufacturing defects. This warranty underscores our commitment to delivering timepieces of exceptional quality and craftsmanship. Please refer to our Warranty page for more detailed information.

Once your order is shipped, you will receive a confirmation email containing a tracking number. This number allows you to monitor the real-time status of your delivery. For further assistance, our Customer Service team is available through our online chat.

Absolutely, we want you to be completely satisfied with your Solis watch. We offer a 30-day return policy, allowing you to return your watch for a refund or exchange within this period. Please contact our Customer Service team through our online chat to initiate the return process.

Yes, Solis watches are designed with varying degrees of water resistance, depending on the model. Our timepieces are tested to withstand water exposure during daily activities. Specific details on water resistance can be found in the product specifications for each model.

Currently, Solis watches are exclusively available for purchase through our secure online store. We have designed our website to provide a seamless and convenient shopping experience for our customers but we plan to expand in the future.

No, Solis Watches is pleased to offer free international shipping on all orders. The shipping fees are included in the purchase price at checkout. Customers may still be responsible for any customs duties or taxes imposed by the destination country. For more details, please refer to our Shipping and Customs Information page.

Currently, Solis Watches does not offer engraving options. However, we are always exploring ways to enhance our offerings, and personalized engraving may become available in the future. Stay tuned for updates on new features and customization options.